All items are handmade & production time does vary according to each design.
NON PERSONALISED DESIGNS:
between 1 - 5 business days for production before despatch, delivery will depend on postage method chosen at checkout
PERSONALISED & ENGRAVED DESIGNS:
between 5 to 7 business days for production, delivery will depend on postage method chosen at checkout
Exclusions include Northern Ireland, the Republic of Ireland and some areas of the Highlands.
Please note we do not offer a drop off or collection service.
International (CURRENTLY NOT AVAILABLE)
All orders will be sent by International Signed & Tracked (£11.95), please note that most parcels will reach their destination within two weeks, however parcels being delivered to countries within the EU are experiencing extended delays at customs due to Brexit. Please allow additional time for parcels to arrive. Refunds or replacements for items can only be processed once the item is shown as lost via tracking, if the item is delayed we cannot process a refund or replacement. Please note that all taxes & duty incurred at its final destination are payable by the customer and are not the responsibility of Anouska Georgia London.
Packaging & Delivery
Orders over £40 & larger items will be accompanied by a branded pouch to store it safely. Pouches can be purchased separately at £3, please email us to arrange this.
All other designs to include corded bracelets & rings are delivered on branded cards in cello.
If items are delivered damaged, such damage must be reported to Anouska Georgia London by email (firstname.lastname@example.org) within 48 hours of receipt.